Fees and Policies
Fees
Online Therapy Fees: Our clinicians’ fees vary based on educational background and experience. Fees are based on a 50-minute treatment appointment:
Dr. Sarah Haller, C. Psych (Clinical Psychologist): $260
Brittney Mandryk (Registered Psychotherapist): $170
Iman Musani (Psychology Clinician): $190* Iman’s services are supervised by Dr. Sarah Haller, and as such, her services should be covered if you have insurance coverage for a Psychologist.
Assessment: Please email info@shoreacrestherapy.ca to confirm the cost for assessments as these can vary widely depending on the referral question and testing required. Psychologists in our practice offer comprehensive psychodiagnostic assessments, and also offer assessment for the purposes of supporting disability-related claims (i.e., short- and long-term disability).
Report/Letter Writing: Report and letter writing, completion of academic or work accommodation forms, etc., are billed at the hourly therapy rate (pro-rateable).
Payment for appointments is due at the end of each session and can be made by Debit, Visa, Mastercard, or e-transfer.
Cancellation Policy
We require 24 hours (1 business day) for cancelling an appointment. Sessions cancelled with less than 24 hours notice, as well as missed sessions, are billed at the full rate.
Booking
Appointments are booked using the online Jane therapy platform. You may select the “Book Now” button on our website, email info@shoreacrestherapy.ca to book, or call 289-828-5361.
Online Therapy
We use Jane to conduct our sessions, which is an encrypted and secure therapy platform for video sessions. You will require a wireless internet connection, access to a laptop, and a private space for your appointment. Sessions can also be conducted by telephone if preferred.
Insurance
Many extended healthcare plans offer partial or full coverage for seeing a Clinical Psychologist or Registered Psychotherapist. It is recommended you get in touch with your insurance provider to confirm the amount of coverage before attending your first appointment.
We offer direct billing for TELUS eClaims insurers. If your insurance carrier is not a part of TELUS eClaims, payment is processed at the end of each appointment and a detailed receipt will be provided to you for each appointment attended.
Direct billing is available for clients registered with TELUS Health eClaims for the following insurers. Click here to see whether your insurer is eligible for direct billing. Under “Roles” select Psychologist.